FAQs
Frequently asked questions from our clients
Q: Why don't you list any prices on your website?
A: We like to provide bespoke packages for each individual client. and will provide a personalised quote with discounted services when you book multiple products and services. We also believe that it creates a conversation between us and the client.
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Q: What sets RCT Entertainment & Events apart from other wedding entertainment providers?
A: We pride ourselves on our attention to detail and personalised service. We work closely with you to create a unique and unforgettable experience for you and your guests.
Q: How do you work with couples to create the perfect wedding entertainment experience?
A: We work closely with couples to understand their vision and preferences for their wedding, and we provide personalised recommendations for music, lighting, and all our other services to create the perfect atmosphere.
Q: Do you offer any additional services for weddings?
A: Yes, besides wedding DJ services, we also offer photo booth rental, Magic Mirrors, Starlit Dance Floors, Light up Letters and other services to create the perfect ambiance for your wedding. Contact us to learn more.
Q: How do I book RCT Entertainment & Events for my wedding?
A: Booking us for your wedding is easy! Simply fill out our request a quote form or give us a call to discuss your event detail. You will be sent a personilised quotation, which will list all our service and prices. If you wish to book we will then email an booking agrement email, which has a contract attached, this can be digitally signed.
Q:Do you require a deposit?
A: Yes we do. If you decide to book with us. You will be sent an invoice for 20% of the full fee agreed. This can be paid via bank transfer or card payment.
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Q: When is the balance due?
A: The remaining balance is due 7 days before the event. However if you wish to pay off some of your balance throughout the coming months, this can be arranged.
Q: What makes RCT Entertainment & Events unique?
A: What sets us apart is our dedication to providing personalised experiences that exceed our clients' expectations. We work closely with each couple to create a unique and unforgettable event that reflects their personalities and style.
Q: Can RCT Entertainment & Events provide music for both the ceremony and reception?
A: Yes, we can provide music for both the ceremony and reception. We work closely with each couple to select the perfect songs and create a seamless transition between the two. We also offer an all day hosting service with all our Wedding DJ packages for an addtional cost.
Q: Can i visit you face to face?
A: Yes you can, our office and showroom is based in Great Horkesley. We offer all clients to visit us and discuss their plans by appointment only. To arrange a consultation please contact us.
Q: Can i provide a Playlist?
A: Yes you can, however we always say to clients they can be as much or as little involved with the music,After all you are paying for our expertise and professional services, to keep your guests dancing. You will be provided with a username and password for our event portal to create playlists.
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Q: Which areas to you cover?
A: We cover mostly Essex and Suffolk, however we are always happy to travel. We have provided our services to London, Norfolk, Kent and even abroad.
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Q: Do you offer discount or NHS discount?
A:Yes we do. We provide discount when booking packages for all our services. This applies when booking multiple products only, these are individully quoted upon request and we will also offer NHS discount with valid proof.
Q: When will I know who my DJ is?
A: With all Weddings and events they are different. All our Wedding DJ's who work for us, are DJ's we have known in the business for a long time. We trust them and they have been trained to the quality of service we expect. We allocate your DJ when you book, however due to work load this may change. We also allocate a DJ we think will be best suited to your event or Wedding.